Refund policy

Your satisfaction is our highest priority, we have a 60-day money back satisfaction guarantee policy, which means you have 60 days after receiving your item to request a refund, account credit or an exchange with purchase of our Unlimited Return for Store Credit or Exchanges + Package Protection Policy.

To start a refund or exchange please click here.

If Unlimited Return for Store Credit or Exchanges + Package Protection Policy was not added to an order please reach out to info@drinkbobelo.com for assistance on next steps.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Shipping costs are not refundable.

If more than 15 business days have passed since we’ve approved your refund or exchange and you have not gotten anything, please contact us at info@drinkbobelo.com.